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Quick answers to common questions about Skedulr
Most care providers are up and running within 24 hours. After your account is approved, you can add your team, import client data, and create your first rota straight away. We also offer optional onboarding calls to help you get started faster.
Yes! Carers can download our free mobile app for iOS and Android. They'll receive their shifts, clock in/out of visits, record care notes, and communicate with the office - all from their phone.
Absolutely. Skedulr is hosted on secure UK servers, encrypted end-to-end, and fully compliant with CQC requirements, GDPR, and NHS Data Security Standards. We undergo regular security audits and penetration testing.
You can cancel anytime with no long-term contracts. We offer 30 days' notice cancellation, and you'll retain access to your data for 90 days after cancellation. We can also provide a full data export if needed.
Yes! We provide free training resources including video tutorials, live webinars, and written guides. Plus, our UK-based support team is available Monday-Friday to answer any questions.
Yes, we can help you migrate your data from spreadsheets, other care software, or manual records. Our team will work with you to ensure a smooth transition with minimal disruption.
Our UK-based support team is here to help you Monday to Friday, 9am-5pm